HCA Website Usability Study

Dental Medicaid

WSDA is committed to keeping our members up to date on the latest news and information involving Washington state's Dental Medicaid program.

COVID-19: HCA has created a web page ​for COVID-19 information. For Medicaid provider information, scroll down to the "Providers" section.

Latest Medicaid News

HCA Website Usability Study

Please read the following message from the HCA.

We want to improve your website experience

Based on analytics and feedback from the community, we want to update the provider section of the Health Care Authority (HCA) website for clarity and ease of use.

But before we make any changes, we want to make sure we’re doing it right.

What can you do to help?

Complete a short, online usability study that will tell us whether we’re on the right track.

How does it work?

The usability study:

  • Takes about 10 minutes.
  • Has 4 tasks to complete and 3 questions to answer.
  • Closes COB, Monday, August 31.

That’s it.

Anything to know before you begin?

  • Please use Chrome or Firefox, the study won’t work in Internet Explorer (IE) or Edge.
  • You will need to log into the browser, the login credentials are: 
    • Username: hcadrupal
    • Password: hcadrupal

​Complete the Study


Medicaid Transition to Managed Care Cancelled

The 2019 Legislature has directed the Washington State Health Care Authority (HCA) to continue to administer the dental Medicaid program through fee-for-service. The HCA may not proceed with a carved-out or carved-in managed care dental option at this time.

Learn More

Questions? Please email info@wsda.org.