Please review the following information from the HCA:
The Health Care Authority (HCA) will be providing training webinars to assist providers in submitting Sign Language requests through ProviderOne. These webinars are designed to give technical assistance, provide resources, and discuss the new process, as well as provide an opportunity for providers to share their feedback to help us continue to streamline the process and better serve our clients.
We want to ensure we are working together to meet Medicaid client's language access needs. These trainings will be held:
February 19, 2020, 11 - 12 p.m.,
register here
February 26, 2020, 8:30 - 9:30 a.m.,
register here
March 4, 2020, 2:30 - 3:30 p.m.,
register here
The webinars, along with additional resources, are also posted on our
Sign Language Transition webpage.
If you Need Assistance
You may email questions to
interpretersvcs@hca.wa.gov. If you would like to speak with someone directly about this process, HCA will be hosting the following call in or rapid response meetings:
• Friday, February 14, 2020, 9 - 9:30 a.m.
• Friday, February 28, 2020, 11 - 11:30 a.m.
You can join these meetings by calling 360-407-3811, conference ID#1089895.