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Washington State Dental Association

WSDA and Miles GLobal Offer FREE Practice Management Webinars

As a membership benefit, the WSDA, in conjunction with the newly-endorsed practice management company, Miles Global, will offer three complimentary practice management webinars for you and your staff. Two are detailed here, information is forthcoming on the date and content of the third.

This is your opportunity to learn from one of the leading experts in practice management, Dr. Rhonda Savage, CEO of Miles Global. During the live webinar, participants will be encouraged to ask Dr. Savage specific questions pertaining to their practice.

Register now — only 100 spots are available for each webinar!
Can’t make the webinar? Don’t worry, recordings will be available online free of charge to WSDA members and their staff.
Webinar #1 – “The Savage Front Desk” REGISTER HERE
Date: Tuesday, April 3
Time: Noon-1pm
Cost: Free for WSDA Members and their Staff
Learning Objectives: 
• Division of Duties
• Four Scheduling Tips
• Dealing With Broken Appointments
• Recall and Reactivation

Webinar #2 – “Excellent New Patient Guidelines”  REGISTER HERE
Date: Tuesday, May 15
Time: Noon-1pm
Cost: Free for WSDA Members and their Staff
Learning Objectives: 
• The Seven Things New Patients Want
• Outstanding Phone Skills
• Scheduling Guidelines
• Persuasive Bragging
• Increase Case Acceptance With Your Verbal Skills
About Dr. Savage 
Dr. Rhonda Savage began her career in dentistry as a dental assistant in 1976. After four years of chair-side assisting, she took over front office duties for the next two years.  Dr. Savage graduated with a B.S. in Biology, Cum Laude, Seattle University 1985; she then attended the University of Washington School of Dentistry, graduating in 1989 with numerous honors. She was then active duty as a dental officer in the U.S. Navy during Desert Shield/ Desert Storm and was awarded the Navy Achievement Medal, the National Defense Medal and an Expert Pistol Medal. 

Dr. Savage was in private practice for 16 years, has authored many published peer reviewed articles and has lectured internationally. She is active in organized dentistry and is a past president of the Washington State Dental Association. She is an affiliate faculty member of the University of Washington School of Dentistry. In addition, she is a fellow of the Pierre Fauchard Academy, the American College of Dentistry and the International College of Dentists. 

Dr. Savage is the CEO for Linda L. Miles and Associates, an internationally known practice management and consulting business. She is a member of the National Speakers Association and the Institute of Management Consultants. Dr. Savage is a noted speaker who lectures on practice management, women’s health issues and zoo dentistry.
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