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Washington State Dental Association

New Webinar

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Earn CDE credits from the convenience of your office. Our Webinars provide valuable and practical information designed to help maintain and improve the efficiency of your practice. This season, our focus is your team. Each of the presentations will incorporate practice-oriented strategies that will make your team more knowledgeable and productive. Sharpen your knowledge of effective dental marketing, take a refresher on conflict resolution, and learn how to introduce sleep apnea treatments to your line of care.  


Strategic Planning For a Successful Future

 Today’s competitive advantage is PEOPLE and the degree in which they are engaged in what they do.  

Wednesday, February 16th, 2011
11:30 am- 1:00 pm 
1.5 CDE credit hours/ Cost: $75*

Do you shake your head and wish that your team members would better understand the importance of your practice?  Is it difficult to ask for improved performance? To foster a culture of engagement, a business needs an objective and systematic way to assess and address workplace issues.  In this webinar, you will learn how improving communication can have a significant impact on practice success, your stress level and team spirit.  After all, employees care about being part of a team working toward a common goal.

We will discuss:

How stress affects your practice
How to effectively give and receive feedback 
How to make performance reviews pain-free and constructive
Understand the importance of "Return on People" and "Return on Investment" 

About Ms. Tastad
Ms. Tastad is President of Pathways, East Wenatchee, Wash.   She is a member of the Academy of Dental Management Consultants, a graduate of the University of Washington Dental Hygiene and a member of the Dental Resource Leaders Northwest.


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