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Washington State Dental Association

HCA Dental Provider Notice

The Health Care Authority is exploring solutions for practices to send secure dental back-up documents for their Apple Health clients to HCA at a cost that is affordable for dental practices regardless of size. Specifically, we are considering requiring dental providers to use the NEA system. Feedback from ABCD providers and other Apple Health dental providers will inform our decision on any system changes. Our goal is to help providers increase efficiency and decrease costs, and we want to avoid any changes that are onerous or cost-prohibitive for providers.
 
By migrating away from manual, paper-based dental claim attachment processes to a secure, electronic, cloud-based solution:

  • The application would enable transmission and retrieval of requested electronic records, documentation and images in minutes versus hours or days through the U.S. mail system.
  • Practices can get paid faster.  
  • The cost for this service is estimated to be $32-$34 per month.

For more on the system, please visit the NEA website.
 
Your responses to HCA’s survey questions will assist in the decision-making process.

Take the quick four-question survey here by 5:00 p.m. December 9. 
 
Thank you for your assistance in making the dental program more responsive to your prior authorization requests.  

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