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New HCA Interpreter Services Contractor

HCA has selected a new contractor to provide interpreter services for your limited English and deaf or hard of hearing patients. The new contractor will start accepting requests for interpreters on July 1, 2018.

You will not be able to access the Language Link portal after June 30, 2018. Please immediately log into your portal with Language Link and complete the check in/out process for all appointments, and be sure to complete this process each time Language Link provides an interpreter for your patients. 

Effective July 1, 2018, Universal Language Service (ULS) will be providing  interpreter services for Medicaid and Department of Social and Health Services appointments (DSHS) appointments.

Providers: In order to request interpreters for July 1, 2018 and after, you must register with ULS by contacting

Interpreters: In order to accept requests for Medicaid and DSHS interpreter services for July 1, 2018 and after, you must register with ULS by:

Please visit the HCA website for more information.