Please read the following update from the HCA:
Sign Language Interpreter requests for Medicaid clients will need to be submitted directly to HCA. All providers will be able to use the ProviderOne system to request appointments.
HCA will be providing training webinars to assist providers in submitting Sign Language requests through ProviderOne.
For urgent requests, please follow the instructions for submitting urgent requests on our
Sign Language Transition webpage.
If you Need Assistance
You can email questions about the transition to
interpretersvcs@hca.wa.gov. If you would like to speak with someone directly about these changes the HCA will be hosting the following call in or rapid response meeting:
• Tuesday, January 21, 2020, 1:30 to 2 p.m.
You can join by calling 360-407-3811, conference ID#1089895.